Dumfries and Galloway New Hospital

Garroch Roundabout, Dumfries

Project Value - £212m

Project Sector - Health


About The Project

Project Company – High Wood Health (Project Co) Ltd (100% Pensions Infrastructure Platform)

Concession Length – 27 years (2 years construction, 25 years operations)

MSA Commencement Date – March 2015 (the MSA has just been renewed and now incorporates Finance and Company secretarial activities)

MSA Expiry Date – October 2023

General Facts

The Dumfries and Galloway Royal Infirmary is a new hospital project which incorporated the design, build, finance and maintenance of a state-of-the-art facility which re-provides services from the previously existing Royal Infirmary for NHS Dumfries & Galloway in a single building on a site on the outskirts of Dumfries adjacent to the A75. The building was completed in September 2017 and opened to the public on the 8th December the same year. The hospital has 344 single rooms (100%), an emergency care centre and a new combined theatres complex along with a Women’s and Children’s Block. It is built on the outskirts of town and incorporates the surrounding countryside into the design.


Since the start of the Construction of the project there have been three members of staff employed on the Project Company through an MSA which is managed by HCP Social Infrastructure Ltd. This has recently been renegotiated and going forward there will be a General Manager, Project Monitoring Officer and Finance Support


Serco FM provide the Hard FM services for the new hospital and carry out the following services:

  • Contract management;
  • Performance management and monitoring via a helpdesk facility;
  • Programmed maintenance and unprogrammed maintenance work associated with the mechanical, electrical and building fabric;
  • Procurement and management of utilities;
  • Lifecycle replacement of the mechanical, electrical and building fabric components (including the floor coverings and wall finishes to specialist areas);
  • Hard landscaping maintenance;
  • External façade cleaning;
  • Periodic cleaning of vents, extractors and luminaires; and
  • Window cleaning.

 Time lapse video of the Dumfries New Hospital site



“I am sure that all of your staff are doing an excellent job through these very difficult times, however, I would like to make special mention of Linda Thompson who manages the Dumfries & Galloway Royal Infirmary NPD project on behalf of Highwood Health – I am the public interest director on the project. Linda has conducted herself with exemplary professionalism in the face of enormous operational pressure on site, ably assisted by her colleagues Lauren hyslop. Linda and Lauren are a credit to HCP and we are extremely lucky to have them on board. In a similar vein, Ronald McNeil, who manages the City of Glasgow College project on behalf of Glasgow Learning Quarter, has also successfully maintained his working arrangements to a remote basis and is maintaining a firm control of the current issues while sustaining open dialogue between the parties. With the HCP resources in place, I am confident that we can ride out this storm and return to business as usual in a stronger place. I trust that you are safe and well and wish you all the best throughout this period of lockdown.”

David MacDonald Programme Director, Scottish Futures Trust

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